Knowledge that belongs to you.
Maintain texts and FAQs, import suitable website content and upload PDFs with readable text. Sources remain assigned to their company or website.
Knowledge areaYour portal for website assistants
Answer customer questions.
Keep everything in view.
Make your website assistant part of your brand. Manage knowledge, chatbox design and access rights in one place.
Your website assistant
“Can I customise our chatbox logo?”
Yes. You manage the name, greeting and logo in the customer portal.
Example from approved company knowledge
AI support by AE24 GbR · Answers via IONOS. Privacy and your rights
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Less scattered. More clarity.
A home for
your assistant.
Choose how your assistant presents itself and manage your company’s knowledge.
A presence that fits your brand.
Give your chatbox a name, logo and greeting. Adjust the colour, position and available font and layout presets.
Chatbox designYou stay in control.
Manage your websites and team roles within the limits of your available plan. Permissions determine who can edit each website area.
Websites & teamOne portal. A clear overview.
Your knowledge.
Under your control.
Organise your websites, maintain company knowledge and shape your chatbox’s presence. All centrally in your Thosia portal.
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1
Manage websites
Your domains and website areas in one place.
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2
Maintain knowledge
Assign texts, FAQs and PDFs to your company.
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3
Shape your presence
Adapt the name, logo and chatbox design to your brand.
Your questions. Our answers.
Good to know.
Information about Thosia and your customer portal.
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Your website.
Your questions.
Have questions about Thosia or need access to your customer portal? Write to our team.